Hi All,
I am updating my old post with some good news!
First, I believe the missing AirPlay points have been restored! Please check your AirPlay points totals to make sure you have received all your points (Note: I am looking into a report of Baseball points).
Thank you for your patience in this, we have resolved the issue causing the missing points, so this weekends points should show up like normal.
Secondly, on the prizes front. We have received a lot of feedback about the recent change to football prizes from Quarterly to per Event.
Based on your feedback, we have decided to go back to quarterly prizes starting with the NFL Post Season.
Thank you for the posts and emails, you were very convincing!
To be clear, we will continue to award 1 random and 1 skill prize for the remaining games of the regular season, and when the post season starts, we will be once again awarding quarterly top score and random prizes.
Thank you,
AirPlay Zev
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Hi all,
I want to give you an update on these two hot AirPlay issues.
For the missing AirPlay Points, we have finally discovered the cause. Here is the background... We have been working on an update to our scoring system to deal with the issue of people playing our entertainment games (such as Big Brother) multiple times in a single night, jumping from time zone to time zone.
We have built a process that will only award players points for the first event they play in for any particular episode, since we really want you to play while you watch for the most fun!
This change will be coming in the near future. We are currently testing the functionality, and while it is present, it is turned off.
It turns out that one of the changes we made to get ready for this process has started hiding points already, and for the wrong games.
We are implementing a fix, and plan on rolling it out late this week. At that point, all missing points dating back to 10/20 (when the issue first arose) will be retroactively credited to you. To be really clear, the points have all been recorded, they are just not being displayed properly.
I am very sorry for this issue, and for the delay in getting this fixed. We have been working very hard to figure out what was happening and how to fix it, and I am relieved that no points were lost, only being hidden.
I will post a followup when the fix has been rolled out.
As for the NBA, we have not been able to give you much information up to this point, and unfortunately, there is still not much information available.
We love the NBA Realtime game, and are doing everything we can to bring you another season. We are working through licensing agreements with our partners, and until that work is complete, we don't have any definitive information on the AirPlay season. I will do my very best to keep you updated, and we all really hope we will be playing NBA Realtime fantasy together very soon!
I know I mention this a lot, but as always, we are actively reading the forums, and have heard your feedback on the prizing changes, as well as the weekly football production.
Keep it coming, and feel free to email me directly at
support@airplay.com.
Thanks,
AirPlay Zev